Lodge Etiquette

To ensure all of our members and guests are able to be safe and enjoy staying in the lodge, there are a couple of things that we ask everyone be aware of and assist us with.

Security:

·       Security at the RASCAL lodge is everyone’s responsibility.  While the committee aims to provide a secure building, there are a couple of simple steps which will assist us to do this and keep the lodge and everyone and everything in it safe:

*     Secure your personal equipment.  Ensure all of your personal valuables are locked if possible (eg ski’s in a ski rack,) or at a minimum stored in an appropriate location (eg laptops and iPads in your bedroom.)

*      Always close and lock perimeter doors behind you.  Unless you are in the immediate area, ensure that the door to the entry foyer is closed and locked.  Similarly, unless you are on the deck, ensure that the sliding door off the lounge room is closed and locked.

Safety:

·       To enable the club to meet our obligations with our insurance providers, all occupants of the lodge must be registered for the night(s) that they are staying.  This registration is managed via the booking database.  ie if you are not registered in the database, you cannot stay.  If you have a last minute emergency please contact the office manager to see if your requirements can be accommodated.

· To enable the club to meet our obligations with respect to fire safety please ensure that fire exit paths are clear.  We are not able to use corridors as
places to store overflow from bedrooms as this may block access to a fire
exit. The club has a secure shed on the western side of the lodge which is
accessible to members and suitable for storing items like suitcases during your stay.

·       The rules for fire protection are different in sleeping and living spaces, it is not acceptable to sleep in common areas (like the lounge room.)

Check in/out:

·       Check in/out time for RASCAL has been set at 5pm.  This is to allow anyone wanting to ski for the day the opportunity to ski, then freshen up prior to driving home.  If you know you will be returning to the lodge after 5pm please ensure that you vacate your room PRIOR to departing for your days skiing.  Bags etc can be stored in the lobby (if space allows) or in the shed.

·       Please ensure you remove any rubbish and vacuum your room as part of checking out.  Now that we have the cordless vacuum cleaners this is a very quick and simple task,  This will make the room ready for its next occupants. Please ensure that you empty the vacuums after each use (there are bins on each level and bathrooms for this.)

·       If you have not had the window open during your stay, on your last day please open the window enough to provide some airflow into the room.  This will allow the room to air out and be fresh for the next occupant.

·       If you need to make a last minute change to a booking and are unable to complete it online, please contact the office manager via phone or email so we can see if we can accommodate your new requirements.

Cleaning/General Lodge Tasks:

·       While we have contract cleaners supporting us through the year, we need the lodge users to assist with day to day tasks around the lodge.  The committee will publish a schedule of when the cleaners are expected in the lodge, should specific items require attention outside of these times (eg kitchen floor needs mopping) please grab a couple of members and address it to make the lodge more pleasant for everyone.

·       While we have a relationship with a Jindabyne local who takes the outside bins up the street for us, we need to get the rubbish and recycling into the outside bins ourselves.  If the bin looks full or is getting smelly, please empty it to the bins outside the main door and replace the bin liner - this will assist in reducing the issue of ants in the kitchen!

·       There are bulk supplies of toilet paper and paper towels in the laundry.  Please use these to keep the toilet paper and paper towels in the toilets stocked up for everyone's convenience.  If the supplies in the laundry start run low, please email PurchasingOfficer@rascal.asn.au, or let the office manager know and the committee will arrange for a top up.

·       The club provides essential kitchen supplies include washing up liquid, tea, coffee, milo, sugar, glad wrap and foil.  If these supplies start to run low, please email PurchasingOfficer@rascal.asn.au or contact the office manager and we will arrange for them to be restocked.

General Lodge Etiquette:

·       Apart from bedrooms, the remainder of the lodge is communal space.  Please ensure that you store your belongings in an appropriate way/place while you are in the lodge.

·       If you have made a booking that you no longer require, please ensure that you cancel it as early as possible - this will assist you (as the further out from the booking, the greater the amount that we can refund) and also opens up the lodge for others to book.

The committee aims to provide a safe and comfortable lodge for our members and their guests to enjoy, your support in these areas will ensure we can do this.

Thank you from the RASCAL Committee